Terms of Service

1. Acceptance of Terms

By visiting our website, purchasing a service, scheduling a call, or otherwise using any part of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

You must be at least 18 years of age to use our Services. By using the Services, you represent and warrant that you meet this requirement and have the legal authority to enter into these Terms on behalf of yourself or any entity you represent.

2. Services Description

LandLordArmor provides California residential landlord compliance services, including:

• One-Time Compliance Audit ($799). A 47-point review of your lease and rental documents against current California state law and applicable local ordinances. Delivered as a written plain-language report within 48 business hours of document submission. The audit covers AB 1482 (rent control), AB 12 (security deposit caps), SB 567 (just-cause eviction), SB 1026 (required disclosures), AB 2801 (move-in photo documentation), SB 644 (pet fee caps), AB 2747 (credit reporting rights), CRD/DFEH compliance, and related 2025 updates.
• Monthly Subscription Plans ($149–$599/month). Ongoing compliance monitoring including legislative updates, revised lease language, attorney-grade documentation support, and access to the LandLordArmor Compliance Seal.

Services are delivered remotely via email. We reserve the right to modify, suspend, or discontinue any Service at any time with reasonable notice.

3. Not Legal Advice

LandLordArmor is not a law firm and does not provide legal advice. Our Services are educational and compliance-informational in nature. The audit reports, documentation templates, legislative summaries, and other materials we provide:

• Do not constitute legal advice under California Business and Professions Code or any applicable law
• Do not create an attorney-client relationship between you and LandLordArmor or any of its staff
• Do not guarantee any particular legal outcome, protection from enforcement action, or immunity from tenant claims
• Should not be relied upon as a substitute for consultation with a licensed California attorney

California landlord-tenant law is complex, changes frequently, and varies by city and property type. We strongly recommend consulting a licensed attorney before implementing any remediation steps identified in your audit report.

4. Payment Terms

All fees are due at the time of purchase. By completing a transaction, you authorize LandLordArmor to charge the stated fee to your payment method.

• One-Time Audit: $799 charged in full at checkout. Work begins upon receipt of your lease documents.
• Monthly Subscriptions: Billed on a recurring monthly basis on the date of initial enrollment. Subscription continues until cancelled.
• Payment Processor: All payments are processed by Stripe, Inc. By providing payment information, you also agree to Stripe's Terms of Service and Privacy Policy. LandLordArmor does not store your full payment card information.

Prices are subject to change. We will provide at least 30 days' notice before changing subscription pricing. Continued use of the Services after a price change takes effect constitutes acceptance of the new pricing.

5. Refund Policy

6. Subscription Cancellation

Monthly subscription plans may be cancelled at any time by emailing protect@landlordarmor.com with your cancellation request. Cancellations take effect at the end of the current billing period — you will retain access through the last day of your paid month. No prorated refunds are issued for partial months. Cancellation of a subscription does not entitle you to a refund of any amounts previously charged.

7. Intellectual Property

All content produced by LandLordArmor — including audit reports, compliance summaries, documentation templates, legislative analyses, the LandLordArmor Compliance Seal, website content, and brand materials — is the proprietary property of LandLordArmor and is protected by copyright and other applicable intellectual property laws.

Upon payment, you receive a limited, non-exclusive, non-transferable license to use your audit report for your personal or business compliance purposes. You may not:

• Resell, redistribute, or sublicense any report or material to third parties
• Use audit reports or templates for commercial purposes beyond your own property management
• Reproduce or represent LandLordArmor materials as your own work
• Use the LandLordArmor name, logo, or Compliance Seal without active subscription authorization

8. Your Obligations

By using our Services, you agree to:

• Provide accurate, complete, and current information about your property, lease, and rental situation
• Notify us promptly if any information you have provided changes
• Independently verify that any remediation actions you take comply with applicable law — our report is a starting point, not a final determination
• Use the Services only for lawful purposes and in compliance with these Terms
• Not share account access or audit reports with unauthorized third parties in a manner that constitutes resale or redistribution

Providing false or misleading information about your property or lease may result in an audit report that does not accurately reflect your legal exposure. LandLordArmor is not liable for errors arising from inaccurate information you provide.

9. Prohibited Uses

You agree not to use our Services to:

• Resell, repackage, or white-label audit reports or compliance materials for commercial distribution
• Gather competitive intelligence about LandLordArmor's proprietary audit methodology or pricing
• Conduct automated scraping, crawling, or data extraction from our website
• Facilitate or conceal discrimination against tenants or prospective tenants in violation of the Fair Housing Act, California Fair Employment and Housing Act, or any applicable local fair housing ordinance
• Impersonate LandLordArmor or misrepresent your affiliation with us
• Engage in any activity that disrupts, damages, or interferes with our Services or infrastructure

Violation of these prohibitions may result in immediate termination of your access to our Services without refund.

10. Third-Party Services

Our Services integrate with or reference third-party platforms, including:

• Stripe — for payment processing. Subject to Stripe's Terms.
• Calendly — for scheduling free consultation calls. Subject to Calendly's Terms.
• Google — for analytics and advertising (Google Tag Manager, Google Ads). Subject to Google's Terms.

LandLordArmor is not responsible for the practices, content, or availability of third-party services. Your use of those services is governed by their respective terms and privacy policies.

11. Limitation of Liability

To the fullest extent permitted by California law:

• LandLordArmor's total cumulative liability to you for any claim arising out of or related to the Services shall not exceed the total amount you paid for the specific service giving rise to the claim.
• LandLordArmor is not liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, lost data, or loss of goodwill.
• LandLordArmor is not liable for any regulatory fines, penalties, or enforcement actions assessed against you by any government agency, even if such penalties relate to issues identified or not identified in an audit report.
• LandLordArmor is not liable for losses arising from tenant lawsuits, unlawful detainer proceedings, or other legal disputes, even if the subject matter relates to issues reviewed in your audit.
• LandLordArmor is not liable for your failure to implement remediation steps identified in an audit report, or for your reliance on the report without attorney review.

The Services are provided "as is" and "as available" without warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

12. Dispute Resolution & Arbitration

Binding Arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or your relationship with LandLordArmor shall be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, rather than in court. The arbitration shall be conducted in California.

Class Action Waiver. You agree that any arbitration or proceeding shall be limited to the dispute between you and LandLordArmor individually. To the fullest extent permitted by law: (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any dispute to be brought in a purported representative capacity.

Exceptions. Either party may seek emergency injunctive or other equitable relief in any court of competent jurisdiction to protect intellectual property rights or enforce payment obligations pending the outcome of arbitration.

Opt-Out. You may opt out of binding arbitration by sending written notice to protect@landlordarmor.com within 30 days of first using our Services. Your opt-out must include your name, email address, and a clear statement that you wish to opt out of the arbitration clause.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. To the extent that any dispute is not subject to arbitration under Section 12, you consent to exclusive jurisdiction and venue in the state or federal courts located in California.

14. Changes to These Terms

LandLordArmor reserves the right to update or modify these Terms at any time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email. Your continued use of the Services after any changes are posted constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Services.

15. Contact

If you have any questions about these Terms, please contact us: